It's Not What It Used To Be - Read / Understand The Warrantee
I cannot give this mattress a good review. Let me give you a history and why I can't make the recommendation: I bought this model in 2003 (Back then it was called the Orthopedic Super Pillow Top). I am 6 feet tall, I was very heavy back then (almost 300 pounds) and had some light back problems(I still do). I was looking for something that was supportive for my size yet comfortable. So I ordered the mattress / box spring set. It was PERFECT. The most comfortable / supportive mattress I ever had! I couldn't ask for better! My mattress didn't sag, dip, nothing. (I always rotated every 2 weeks, then on the every other rotation, flipped the mattress. You need to do this with a two sided mattress if you want to get the longest life out of it.) In 2011, it was time to get a new one (I started to feel the difference around 9 months before the 8th year anniversary; it was sagging a little and sleep was a little uncomfortable). It was a no brainer to order the same mattress / box spring set. Again, flawless! I even had a new bedroom set. (No change in mattress frame either). I even showed my parent (who moved in with me because they were getting old and feeble) and we event bought them the same mattress in Queen size and the guest bedrooms each had a full size version. Everyone who slept in this house had amazing sleep! Even my chiropractor had purchased the same model (that's a pretty good endorsement). And we ALWAYS followed the rotation schedule! I got married and in 2018 it was time to get a new mattress. In December 2019, I order the same mattress / box spring set (I still have the same bed and frame). What a huge let down.It was no where near as comfortable / supportive as the prior 2 purchases. First item, when we laid in it, I heard something like plastic paper crinkling inside. Second, the support in the pillow top started to disappear about 2 months after purchase (we religiously flipped / rotated the mattress every 2 weeks). By the 3rd month, a dip had formed where my buttocks was. It grew and grew; getting deeper than an inch and half which might not sound like much but it goes deeper when you lay down. After a year, the dip was so bad it cause me serious pain (imagine lying in your bed but the bed is pulling your buttocks into it with the rest of your body being straight / flat). I wasn't even as heavy as I was during my first 2 purchases (I am now 230 pounds). It was too far past the one year mark to do an exchange or prorated return. Original Mattress DID take the mattress back, examine it and try to fix the problem. They returned it in 3 days looking and feeling brand new but in 2 days, the mattress started sagging again and causing pain. We then decided to get the Regency Hybrid model which was actually better than the Orthopedic Super Pillow Top (that's what it was called back then) and required no flipping / rotating). It was a better night sleep but now where near as good as the previous version of the Orthopedic Super Pillow Top (even when it was time to replace the older mattress). Original Mattress swears that everything about this mattress is the same as it always been. I think they may think that's the case but maybe their suppliers aren't giving them the same quality components as I had received pre-2018 purchase. Needless to say, I cannot recommend this purchase. It's no where near the same quality as it was during my first 2 purchases. The damage to my back is still there (I have slight tingling in my feet because of it). Maybe they have fixed their issues, maybe not. All I have to say is BUYER BEWARE. The mattress in the showroom felt way better than ours. If you have ANY issues, report them immediately. No mattress should sag in the first couple of months or develop dips.
Very comfortable bed
Fantastic! This is my second one! I just downsized. No more backache or leg cramps.
Better sleep!
I should have listened to my wife and gotten the pillow top firm in the first place! We love the new bed frame too! As always, great delivery guys!
We like our new mattress
First week with new mattress has been very good and like that it is reversible and can enjoy mattress longer by flipping it on regular basis