A note to our customers about coronavirus: Your health and safety is our highest priority.
Please give us a call at (866) 841-1421 if you have any questions or concerns about your order, delivery, or visit.
We are working internally and follow the guidance from leading government and health officials to understand how to best serve our customers’ needs. We sincerely hope that our customers, employees, and communities stay safe and healthy during this challenging time.
Ohio and northern Kentucky
All of our locations in Ohio and northern Kentucky are closed until further notice.
Please call our factory locations with any questions, and our team will return your call as soon as possible:
- Cleveland: 216-661-8388
- Columbus: 614-921-1223
- Cincinnati: 513-860-9988
All of our Pennsylvania locations are closed until further notice. Please call our Pittsburgh factory at 412-782-4700 with any questions, and our team will return your call as soon as possible.
Our Buckhead, John Creek, McDonough, Mill Creek, North Point, Stone Mountain, Snellville, and Fayetteville locations are closed until further notice. All of our other Georgia locations will close at 6 p.m. Friday, April 3rd. Please call our Marietta factory at 770-612-8117 with any questions.
All Minnesota locations are closed until further notice. Please call our St. Paul factory at 651-482-9338 with any questions.
All locations in North Carolina and South Carolina are closed until further notice. Please call our Charlotte factory at 704-554-6333 or our Raleigh factory at 919-861-6300 with any questions.
All of our Florida locations are closed until further notice. Please call our Orlando factory at 407-673-3040 with any questions.
Our stores in Virginia will close at 7 p.m. Wednesday, April 1st until further notice. Our factory locations will remain open from 10 a.m. to 2 p.m. Monday through Saturday. Please call our Virginia Beach factory at 757-486-2400 or our Richmond factory at 804-272-4555 with any questions.
With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities.
We are taking steps to provide a safe mattress buying experience for our customers and a healthy working environment for our employees:
- We are taking preventative measures and being extra diligent to keep our stores and factories clean. Our stores are cleaned daily and we have increased our associates’ focus on cleaning and disinfecting any commonly used surfaces to ensure that they are wiped down several times a day.
- We are encouraging any employees who are not feeling well to stay home and have adjusted our attendance policies as to be fair to employees who need to take time away from work.
- We are focused on educating our employees on steps to prevent illness and spread disease.
We will continue to monitor what is happening in our local markets and plan to adjust business operations and policies as needed. Thank you for continued loyalty, and be well.
Greg Trzcinski, President, The Original Mattress Factory