At The Original Mattress Factory we believe that proper mattress care and maintenance is important, that is why we encourage you to take proper care of your mattress and box spring. in order to help maintain its level of comfort and performance. We offer a simple list of recommendations and also encourage you to flip and rotate your mattress and occasionally rotate your box spring as well. For your convenience, we even have a free Mattress Flip Reminder System, which automatically sends you reminders to flip and rotate your mattress. In the unusual event that there is a problem with your mattress or box spring, we have a Limited Mattress Warranty that covers defects in both materials and workmanship.